Encore AI: Turning Top Performers Into AI Agents
Encore AI builds enterprise AI agents from the real customer interactions of an organization’s best performers. Its Interaction Mining technology analyzes calls, chats, emails and CRM data to turn successful human playbooks into agents for revenue-driving customer journeys.
Visit gainencore.ai ↗Basic Information
| Field | Detail |
|---|---|
Company Name |
Encore AI |
Former Name |
Insait |
Category |
Enterprise AI |
Subcategory |
AI Agents, Customer Experience & Revenue Automation |
Founded |
2022 |
Headquarters |
New York, United States |
Stage |
Series A |
Latest Funding |
$30 million · Series A · July 2026 |
Lead Investor |
Team8 |
Founder & CEO |
Dr. Dvir Ginzburg |
Enterprise Customers |
40+ globally, primarily financial institutions |
Website |
gainencore.ai ↗ |
What Encore AI Does
Encore captures an organization’s customer interactions, including calls, chats, emails and CRM information. Its Interaction Mining technology identifies the behaviors and playbooks associated with successful employees and turns them into executable AI agents.
Key Products
- Autopilot for autonomous end-to-end customer journeys
- Wingman for real-time assistance to human representatives
- Journeys for agent-led experiences and live form-fill
- Interaction Mining for extracting winning customer playbooks
- Revenue intelligence for identifying funnel gaps and opportunities
Why It Matters
Traditional enterprise AI often starts with generic prompts, scripts or knowledge bases. Encore is taking a different approach by starting with an organization’s own successful customer interactions and turning that expertise into agents.
Encore AI at Scale
40+
Enterprise Customers
Encore reported more than 40 enterprise customers globally in July 2026, with most customers coming from financial services.
5×+
ARR Growth
The company said annual recurring revenue increased more than fivefold since its seed round less than 18 months earlier.
24/7
Agent Availability
Encore’s agents can operate across voice, chat, SMS, email, IVR and live form-fill experiences.
Enterprise Momentum
Financial Services Focus
Most of Encore’s reported enterprise customers are financial institutions. The platform is designed for journeys including qualification, conversion, onboarding, retention and recovery.
Interaction Mining
The platform analyzes existing customer conversations and extracts the behaviors, sequencing and tactics used by top performers, creating a foundation for agent deployment.
Revenue-Driven Agents
Encore positions its agents around measurable business outcomes such as applications completed, accounts opened, customers retained and balances recovered rather than simply reducing support volume.
Funding Journey
2022
Founded
Insait
Founded by Dvir Ginzburg as Insait IO
2023
Seed
Undisclosed
Early funding supported the company’s move into interaction intelligence
2025–2026
Product Expansion
AI Agents
The company evolved its interaction-mining platform into revenue-driving agents
July 2026
Series A
$30M
Led by Team8, with participation from Planven, The Garage, Lukatz and financial institutions